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World Childhood Foundation, USA

Founded by H.M. Queen Silvia of Sweden, World Childhood Foundation is a global organization
that seeks to inspire, promote and develop solutions to end sexual abuse, exploitation, and violence against children.

Streamlining a Global Organization for Growth

Working with World Childhood Foundation USA, we built a custom portal to automate their grant submission and approval process, allowing applicants to securely apply for funding, while greatly reducing administrative effort.

  • 1Strategic Assessment
  • 2User Experience
  • 3Application Design
01 | Strategic Assessment

Simplifying the Grant-Assessment Process

Each year, Childhood USA receives hundreds of grant requests from grassroots child abuse prevention and programs.
Since the foundation gives each application equal consideration, the vetting process is extensive and draws resources away from competing priorities such as strategy development, awareness and fundraising.

02 | User Experience

The Right Experience for Grant-Maker and Grant-Seeker

Our challenge was to develop a digital workflow that saved time for both the foundation and the applicant, while ensuring the integrity and accuracy of the application review process.

Child Experience Needs:

  • efficiently receive and store hundreds of applications
  • quickly pre-approve a program for application consideration
  • review and communicate grant decisions completely online

Applicant Experience Needs

  • ability to comprehensively make their grant case
  • receive clear, direct communications regarding application status
  • feel secure in submitting sensitive information

03 | Application Design + Development

Something Clever Here

Pre-Approval

To qualify for funding consideration, programs must meet certain baseline criteria related to their location, mission and values.

Working with Childhood USA leadership, we developed an online pre-screening application, the information of which pools into a secure database. We then provided functionality to allow the client to review and respond automatically to the applicant based upon their submission criteria. Previously, Childhood USA fielded phone calls and random application emails; this new workflow saves significant time and ensures that critical information resides in one place.

The Application

Once approved through the pre-screening stage, program representatives can then establish their own application account and begin the process of submitting information and data for grant consideration.

Applicants can pause and re-start their application as needed; once submitted, the foundation can then communicate their decision(s) through the platform.

Childhood USA's program application portal is a significant step towards the foundation's mission of constant improvement
–and the overarching goal of providing its stakeholders with the best experiences possible.

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We’re a small staff and the online portal helped us streamline our process; BCS Interactive really came through for us. We now manage our program applications more efficiently and effectively.

Janet O'Connell Director of Programs
World Childhood Foundation, USA

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